Front Control Dishwasher with QuadWash™ and EasyRack™ Plus

Very bad service had a technician out 3 times of m

David Parker 1/26/2023

I wish I never thought an LG Dishwasher poor service
Originally posted on lg.com

No, I do not recommend this product

Great Dishwasher before and after technical diffic

Jon75 1/24/2023

We have owned this machine for about 2 or so years and it served us well every day until recently. Thankfully bought the extended warranty with it because around November the control panel started going crazy with flashing codes and it wouldnt complete an entire wash cycle. I had a tough time getting someone to help us get it fixed for several different reasons but eventually got the help we needed and after 3 months of messing around we finally were able to have a tech show up to diagnose the problem. It was a simple fix a week later and we are back to enjoying the quiet yet deep cleaning dishwasher once again. Glad I bought the warranty but super glad we bought LG.
Originally posted on lg.com

Yes, I recommend this product

How long should a dishwasher last...

RaquiQ 1/23/2023

I bought this dishwasher 5 years ago. The main board crashed less than 1 year from time of purchase. Luckily it was under a warranty but still a hassle to fix. Fast forward 4 years and we are experiencing the same type of electrical glitches. The advertised ThinQ app did not work. Nor could we ever get it to work. Both racks have rusted. It is not cost efficient to buy 2 new racks PLUS replace another mother board. Very disappointed in the quality of this machine. By the way dont expect great customer service from LG in trying to resolve issue. It is essentially a call center with not technical expertise
Originally posted on lg.com

No, I do not recommend this product

Quiet Capable Stylish and Priced Right

nyg4 1/19/2023

For just a few dollars more than an entry-level unit this dishwasher provides countless upscale features. Stainless steel inside and out. Quiet operation. Wide variety of operational functions. The most important thing of course is that it cleans and sanitizes dishes very effectively. Love this thing Another bonus with LG... AMAZING CUSTOMER SERVICE. I have contacted them for help over the years and they consistently respond in a timely courteous and professional manner. A+
Originally posted on lg.com

Yes, I recommend this product

POC

Ferg95 1/15/2023

Bought this dishwasher at a Home Depot as a bundled package with other LG appliances guess its true you get what you pay for worst dishwasher Ive ever owned doesnt get anything clean and the cycles take for ever probably be replacing it soon
Originally posted on lg.com

No, I do not recommend this product

Cheaper and Shows

OR in VA 1/5/2023

I have a two-year-old dishwasher and the internal components need to be replaced. For the cost of replacing and fixing I might buy a new dishwasher that will last.
Originally posted on lg.com

No, I do not recommend this product

Only lasted 6 years. Useless 10 year warranty.

Disappointed Former Buyer 1/4/2023

I assume this is the dishwasher I purchased 6 years ago with a 10 year warranty good only for the motor and not the electronics that failed recently. I had 6 good years but I expected more. Because of the questionable reliability of LGs appliances I recently replaced my washing machine with a competitor although I was considering an LG before this short-life product. Maybe you should stick to TVs if you wont support your kitchen appliances with reasonable warranties.
Originally posted on lg.com

No, I do not recommend this product

Rusted Dishrack and Long Wash/Dry Time

NNBos2022 1/2/2023

This dishwasher came with our house that was renovated with new appliances in 2018. After 4 years of previous ownership the bottom dishrack has large areas of rust that we cant seem to find a replacement rack for. It seems cheaply made. The wash/dry time is 2+ hours which seems very excessive. We might have to replace the dishwasher since rust isnt healthy for any household. Also a significant annoyance is that our dishwasher only seems to run in auto mode and nothing else.
Originally posted on lg.com

No, I do not recommend this product

Not very good long term

Jeff Bernie 12/29/2022

I have had this diswasher for 5 years. I admit that I didnt pay much attention to it but I dont abuse it and clean it regularly. Recenly I discovered that the back of the washing racks s had severely rusted and top plastic of the diswasher part of the control panel was severely cracked. Both of these problems should not have occured. I am a light user of the product. This shoud not have occurred and it will make me think about buying another LG diswasher. I am very dissapointed in this product.
Originally posted on lg.com

No, I do not recommend this product

Bought two dishwashers

Bobs dishwashers 12/26/2022

After 3 years one works great and one has a control panel issue. It flashes like a snow flake and makes odd noises. Suspect the controls have moisture behind it. At least thats what Ive determined from the many reviews Ive read.
Originally posted on lg.com

No, I do not recommend this product

Two year old dishwasher needs a new motor.

RodPanama 12/22/2022

The dishwasher worked flawlessly for 2 years. The motor is now so loud we have to run the dishwasher when we leave our house. LG Support run me in circles and will not work with me to get this resolved.
Originally posted on lg.com

No, I do not recommend this product

warranty

Dave18 12/17/2022

Purchased in 2019. Electronic board quit and had to prove warranty was on it by sending actual picture from manual. Part was still covered but service repair held us up. Made appointment and waited 9 hours only to be re-scheduled. Then when part arrived we waited another nine hours before being re-scheduled. I was able to install part myself. Seems this is a common occurrence.
Originally posted on lg.com

No, I do not recommend this product

Do not buy this product

michael4810 12/12/2022

I have spent the purchase all over again on repairs and it still has problems. The worst I have ever owned
Originally posted on lg.com

No, I do not recommend this product

Great at first...

dan24 12/8/2022

The dishwasher worked great at first but started giving us issues about 2 years in. Would stop midway through the cycle and you had to manually continue it or else it would shut off completely leaving water soap etc sitting inside it. After another year it stopped working all together would countdown when you hit start and then would just beep and not start. This is our 3rd LG kitchen appliance that stopped working within 3 years of purchase
Originally posted on lg.com

No, I do not recommend this product

Cleans good

Melis FL 12/7/2022

This dishwasher cleans the dishes good but the top rack has an area that rusted through and LG says it is cosmetic and due to something I put on the shelf. I have never put anything in the dishwasher that could cut through the plastic coating and allow water to penetrate the metal. It is rusted all the way there is a 1 1/2 spot that has no metal or plastic. the plastic seems to have disintegrated as I have never found any pieces in the bottom of my dishwasher.
Originally posted on lg.com

No, I do not recommend this product

Racks Rusting and Other Issues

MikeDavis18 11/27/2022

I bought this about 3 years ago. During that time we had to replace the level sensor under warranty the front control panel and its cover. Last year we noticed parts of the racks rusting out in several areas. This is the first time in the 30 years I have owned dishwashers that I have experienced this.
Originally posted on lg.com

No, I do not recommend this product

we bought this 4yrs ago and its failing us now

nidomac55 11/25/2022

we called for a technician and it has been 2 weeks with no updatesour calls texts have been unanswered by the technician
Originally posted on lg.com

No, I do not recommend this product

This dishwasher is quietest appliance ever

BrendaW 11/20/2022

Our dishwasher was installed about two weeks ago and we use it daily. The dishes come out clean spotless and dry. This dishwasher is also one of the quietest weve ever owned or for that matter even heard at friends homes. So far we very satisfied with our purchase and would highly recommend this LG model.
Originally posted on lg.com

Yes, I recommend this product

Rusting baskets

Janeyb 11/13/2022

I have had this dishwasher for 4 years and the tips on the baskets have rusted and broken off. Fortunately it is still under warranty. Customer service was very efficient and polite. Once she verified the warranty was in effect she processed a replacement order for both baskets. I received them within a week. Although I feel something is lacking in the manufacturing process I was impressed with customer service.
Originally posted on lg.com

No, I do not recommend this product

Doesnt start all the time

Ray 57 11/11/2022

Have to slam doo to get it to work would not purchase again
Originally posted on lg.com

No, I do not recommend this product

2 LG TECHS HERE COULD NOT REPAIR FOR LESS THAN NEW

ddflynn 9/22/2022

You do not have to share this review but we got nowhere fast. Not only did we buy the part the code said we needed we paid the first tech got a 2nd code and flood on the floor. We bought a new dishwasher different brand. The LG was only 5 years old.
Originally posted on lg.com

No, I do not recommend this product

Outstanding quality and a warranty of 10 years.

Kevin D Sept 22 9/21/2022

I have had our dishwasher for quite some time now and it has washed everything that we have put in it perfectly. Even with the extremely hard water in our town which tends to damage units the unit still works perfectly. The 10-year warranty of the drive motor is outstanding and only needed to be replaced because of a piece of glass getting stuck in the machine itself. Highly recommended and would buy anything from this brand in the future.
Originally posted on lg.com

Yes, I recommend this product

Broken

LDF5545ST 9/15/2022

Broken several reviews claim the same issue heat gets behind control panel upon drying and rusts out connection. Major design flaw.
Originally posted on lg.com

No, I do not recommend this product

Great features

Jennifer Bialek 9/14/2022

I bought this dishwasher because my was broke I had surgery couldnt hand wash the dishes. This dishwasher is amazing it has so many features
Originally posted on lg.com

Yes, I recommend this product

Horrible experience trying to get LG repair people

Emed 8/29/2022

I bought my LG dishwasher at best buy. They sold it to me with lots of enthusiasm. What they didnt say was that theres nobody that wants to repair these. Theres no training available for repairman. So I spent two weeks trying to find some place that will repair them. In the end I did it myself. I would not recommend LG unless you are sure you can get it fixed locally.
Originally posted on lg.com

No, I do not recommend this product

Unreliable

1994Eagles 8/20/2022

I have had this dishwasher just 3 years and have had problems with it for nearly a year. LG Customer Service said straight up they would do nothing because it was not under warranty. It cuts off mid cycle.
Originally posted on lg.com

No, I do not recommend this product

Love the Element Free Drying

Mooseaholic 8/13/2022

The up side is it washes great it doesnt kill plastics and quiet We can talk in the same room that it is running in. All those items that say top rack only seem to be because of the hot drying element at the bottom which this one does not have it uses blowing air from what I can tell. That is awesome Downsides would be the control panel in the front is belly height so when working on the counter above it is so easy to change the cycle mid stream turn the machine on when not wanted just by a slight bump or brush. The top rack needs to be loaded in the front first it does not push into its connection at the back of the DW easily. We did have an issue with the covering on the bottom rack splitting and the inner post rusting. Took me 3 calls to customer service to actually get one sent always an excuse why the last person hadnt followed through. Just when I was ready to call Costco for help it showed up.
Originally posted on lg.com

Yes, I recommend this product

Best Dishwasher Ever

ozalot1450 8/9/2022

I bought this dishwasher because I wanted one Where I could See the controls on the front instead of on top. Its the best dishwasher Ive ever owned
Originally posted on lg.com

Yes, I recommend this product

Clean machine

Hocuspocus 8/9/2022

We bought our dish washing in 2020 during covid and it is a real work horse in our kitchen. Love that it cleans very well and has energy saver cycle that does the job in just under one hour However chime buttons are super overly sensitive and sound off- even when someone accidentally brushes up against machine panel.
Originally posted on lg.com

No, I do not recommend this product

Bought 3 weeks ago not happy with the product.

Lavaplatos 8/9/2022

Just used it 3 times the dishes kept wet at the end of the cicle. The 2nd time used Extra Dry and same problem.
Originally posted on lg.com

No, I do not recommend this product

Outstanding features

H BRooks 8/7/2022

It took three tries to install. The installer did not explain the electrical requirements for installation of dishwasher with the kit accompanying same.
Originally posted on lg.com

No, I do not recommend this product

Overall good but some issues

Malkie 7/27/2022

Overall a nice dishwasher with lots of tech but a few issues e.g. wet hands on capacitive buttons lead to unintended button presses that continue even if you remove hands. The bowl at the bottom could pool water at the end of the cycle.
Originally posted on lg.com

Yes, I recommend this product

Good Dishwasher... but

Shay 777 7/26/2022

I use my dishwasher daily but I had to renew the top tray as plastic parts melted and the metals were getting rusted/breaking. now bottom doing same thing... parts is an issue.
Originally posted on lg.com

No, I do not recommend this product

Great dishwasher

Montana111 7/22/2022

We have had our dishwasher for about two years and it works great Only downfall is the motor just went out but LG is replacing it.
Originally posted on lg.com

Yes, I recommend this product

The customer service was very user friendly

Thomas Rodriquez 7/18/2022

The customers service representative was communicative and made the experience very easy.
Originally posted on lg.com

Yes, I recommend this product

Dishwasher

Bogey2222 7/18/2022

Doesnt work anymore. Wont power on. Cant find ANYONE to work on it. Thinking about junking it and buy a better brand that has service.
Originally posted on lg.com

No, I do not recommend this product

Inherited some issues

Aj1021 7/17/2022

We purchased a home July 1st with this dishwasher installed. I dont know what abuse they put it through from 2018 to now but both racks are nearly rusted through I am in the process of getting new ones via warranty. My only real compliant right now is if you brush up against the control panel it wakes it up and due to the location in our kitchen that happens a lot.
Originally posted on lg.com

No, I do not recommend this product

Awful Product and Customer Service Wont Help

Worst Product 7/13/2022

If I could give 0 stars I would. Awful product. Only had this product for less than two years and its parts are already broken leaks and wont work. I called customer service and they only tell me that its our fault and we have to pay for service and a new dishwasher. So unhappy and dissatisfied.
Originally posted on lg.com

No, I do not recommend this product

Did not last long enough for me to be satisfied

Dissastified LG prod Fan 7/9/2022

The dishwasher worked for about two years then it began acting quirky. Heated buttons did not work consistently. And the other functions also. Finally it just stopped working. I called two of the preferred technician companies they never responded. I had the 3rd respond but it has been over 6 weeks although he says he has the parts has never bothered to return to fix/replace the parts covered under the warranty. I am not happy because I have gone to additional expense to wash by hand all my dishes without resolve. I have contacted LG technician to please complete the job to no avail. I do like LG products honestly do not understand even with the pandemic why it is taking so long for the job to be finished.
Originally posted on lg.com

No, I do not recommend this product

Really Disappointing

Leslie 23 6/27/2022

This dishwasher has been really disappointing. It has had trouble from the beginning. There seems to be something wrong with its electrionic system. Its been very difficult getting someone out from LG to repair it even with an extended warranty. I have never had so much trouble with a dishwasher.
Originally posted on lg.com

No, I do not recommend this product

Could have been better

Sat2022 6/18/2022

Bought my dishwasher in May2019 from Costco it worked well for little over a year. Electronic control board failed. LG replaced it under warranty. In May2022 started seeing electronic control board issue again coupled with high pitched motor noise. Got the diagnosis done on my dime. LG wanted me to pay for labor charges to replace the parts. Appealed to Customercare repeatedly as the labor cost was about the same I paid for the new dishwasher. LG gave a onetime curtesy free repair since it was less than 3 years since purchasing it. LG customer care is great. My other LG appliances are working great. Thanks LG
Originally posted on lg.com

No, I do not recommend this product

Good until it wasnt

WJones 6/11/2022

It seemed to be a good dishwasher then had issues. LG arraigned to have it repaired. The parts came and were installed but we now have an error code and neither LG not there repair company has returned emails.
Originally posted on lg.com

No, I do not recommend this product

Warranty denial

TimSchultz 5/27/2022

Circulation motor failed after only 3 years. LG will not cover the cost of the motor.
Originally posted on lg.com

No, I do not recommend this product

Great Features

Green Card 5/17/2022

We have had this going on 5 years and have had no problems at all. Great Product.
Originally posted on lg.com

Yes, I recommend this product

Can a dishwasher be a diva?

DIVA Dishwasher 5/16/2022

We have had the dishwasher for 4 yearsok I admit the first 3 were great. Ran quietly dishes were clean no smell etc. BUT year 3 is when the trouble startedit arbitrarily turns on off lights flash and beepits become a very moody and unreliable appliance. It works for 5 days straight then refuses to work In short: YES a dishwasher CAN be a Diva Also causes major cursing from our family. Oh and did I mention: the racks rust too LG appliances look cool. I love the name. BUT they pretty much suck across the board We have an LG frig which is falling apart as wellfor another review
Originally posted on lg.com

No, I do not recommend this product

Its on the fritz

Jonnycfair 5/16/2022

Have had this for four years and the last 2.5 yrs it has been awful. Constantly turning off mid cycle led go off makes all sorts of ding dong noises prior to just shutting off. And the racks are now rusting and falling apart. One of the worst dishwashers Ive ever owned.
Originally posted on lg.com

Yes, I recommend this product

Dishwasher Warranty

Rick Maier 5/14/2022

After 2 and a half years our super silent LG dishwasher started making some funny noises. We live in a very rural area and luckily found a great repairman local to us. He quickly found the issue and informed us our unit is under warranty. After one phone call on my part to LG the rest of the negotiations were between LG and our repairman. LG shipped him the defective part and within a week were back to a super silent dishwasher. Couldnt be happier
Originally posted on lg.com

Yes, I recommend this product

1E error

abodi 5/11/2022

Its fairly new. It just stopped working after a month of use. Nothing is clogged. idk whats going on.
Originally posted on lg.com

No, I do not recommend this product

Great dishwasher and addition to you home

StevenGJensen 5/9/2022

This is a great dishwasher and addition to you home Not only is it great looking but works extremely well to clean your dishes Also they stand behind their product I got two new replacement racks just the other day at no cost to me. The reps are so friendly and helpful. Great customer service What a great buy
Originally posted on lg.com

Yes, I recommend this product

Mad cow 5/8/2022

We have had it for a few years and it works great and is super quiet. We couldnt say five because the motor quit but the warranty service was 5+
Originally posted on lg.com

Yes, I recommend this product